Rosa’s has developed this page to help answer many common questions that we receive. We also have included some required information that many food establishments have to include. Like always, if you have any further questions or don’t see something listed, give us a call at 203-265-1487. We will be more than happy to assist you.
“Thoroughly cooking meats, poultry, seafood, shellfish, or eggs reduces the risk of foodborne illness.” — FDA
Rosa’s Deli conforms to all Health Department Regulations and FDA Safe Food Handling. It is important that after you leave Rosa’s if you do not consume your food items, you adhere to proper food safety guidelines. Here is a direct link to Food Safety and how to prevent any foodborne illnesses. Food Safety
Rosa’s Deli is not responsible for your handling of our products once you leave our establishment. Hot items do become cold very quickly if you are not consuming them immediately, especially during the colder months. Cold items do start becoming warm during the warmer months. This happens in just a few minutes if not stored properly.
KEEP HOT FOODS HOT and COLD FOODS COLD by using insulated bags which are sold at most retail stores.
Please refer to the food safety link above on how to maintain your purchases.
Be advised that items can cause damage if they are not properly secured while traveling. We are not responsible for any damages caused during transportation of your items.
Craving Something Custom? Don’t see your personal favorite on our menu? Just ask! If we have the ingredients, we’re always happy to custom-make it for you (pricing varies).
Dietary Needs & Food Allergies: Please review our menu descriptions carefully before ordering and alert our team to any food allergies, dietary preferences (such as vegan or pescatarian), or special preparation needs. Because our dishes are prepared strictly as listed on our menu, it is the customer’s responsibility to inform us of any restrictions prior to preparation. We cannot offer refunds or remakes for undisclosed dietary restrictions once an order has been made.
Market Pricing & Menus: To ensure we always bring you the freshest ingredients, menu prices are subject to change during market fluctuations without prior notice. Please note that outdated menus or legacy printed pricing will not be honored. Only prices honored are on this website and no third-party websites.
Taxes: All listed menu items are priced exclusive of the standard Connecticut sales tax of 7.35%.
Food or Nut Allergy
Please note that for severe allergies with potentially Anaphylactic reactions, we cannot guarantee full omission of the ingredient. This is due to the physical constraints of our facility and that of our suppliers where that ingredient may be present within the production environment. Our management teams and service staff are not trained on the intricacies of Celiac disease, gluten intolerance, peanut allergies, or any other dietary allergy or intolerance and cannot be expected to provide recommendations or other advice on these issues.
Mistakes
Mistakes do happen; we are human after all. Sometimes there’s miscommunication, especially when cell phones cut in and out or just a simple misunderstanding. We will be more than happy to correct your order. Please call us as soon as you realize there is a mistake or within 24hrs. This way we can find your ticket. We can make it right away or we can fill out a slip for the next time you come in.
Unfortunately, if you call us more than 2 days, a week, a month, there isn’t anything we can do.
Lastly, we prepare and cook the way we do. Please keep in mind that what you had somewhere else might not be the same way we make it. We aren't mind readers, so please read our menu.
Thank you
